Mortgage.One

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Introduction

This Cookie Policy explains how Mortgage.One (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website. Mortgage.One is a trading style of Key Capital Limited, a company registered in England and Wales. This policy provides you with clear information about the types of cookies we use, the purposes for which we use them, and your options for managing your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners. Cookies allow a website to recognize your device and store certain information about your preferences or past actions.

2. Types of Cookies We Use

We use the following types of cookies on our website:

  • Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable you to navigate the site and use its features, such as accessing secure areas or making use of online services.
  • Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and any error messages received. This data helps us improve the website’s performance and user experience.
  • Functionality Cookies: These cookies allow our website to remember choices you make, such as your language preference or region, and provide enhanced, more personalized features.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
  • Third-Party Cookies: In some cases, we may allow third parties to place cookies on our website to provide their services, such as analytics or advertising. These third parties may collect information about your online activities over time and across different websites.

3. Examples of Cookies We Use

We use your personal data to:

  • Strictly Necessary Cookies:
    • SessionID – Used to maintain your session while you browse our site. Expires when you close your browser.
  • Performance Cookies:
    • _ga – Google Analytics cookie used to distinguish users. Expires after 2 years.
    • _gid – Another Google Analytics cookie used to distinguish users. Expires after 24 hours.
  • Functionality Cookies:
    • LanguagePref – Stores your language preference. Expires after 1 year.
  • Targeting Cookies:
    • adID – Tracks your browsing habits to display relevant ads. Expires after 6 months.

4. How We Use Cookies

We use cookies to:

  • Ensure the proper functioning of our website and online services
  • Understand how visitors interact with our website and identify areas for improvement.
  • Remember your preferences and customize your experience on our website.
  • Provide you with targeted advertisements and measure the effectiveness of our marketing efforts.

5. Third-Party Cookies

We use third-party service providers, such as Google Analytics and Facebook Pixel, to help us understand website traffic and usage patterns.

  • Google Analytics: Used to collect information about how visitors use our site. Data is anonymized, and reports are generated to help us improve our website. You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
  • Facebook Pixel: Tracks conversions from Facebook ads, optimizes ads based on collected data, and builds targeted audiences for future ads. For more information and to manage your preferences, visit Facebook’s Privacy Policy.

6. Managing Your Cookie Preferences

When you first visit our site, you will see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customize your cookie preferences. You can also withdraw your consent or change your cookie settings at any time by accessing the Cookie Settings link in the footer of our website.

Managing Cookies in Your Browser

You can manage your cookie preferences through your browser settings. Here’s how to do this in some of the most popular browsers:

7. Opting Out of Cookies

You can opt-out of certain cookies that track your browsing behavior across different websites by visiting the following links:

These tools allow you to manage your preferences for online behavioral advertising.

8. Legal Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. The use of cookies on our website is based on your consent, which you can provide, withdraw, or modify through our cookie consent tool.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, while we strive to protect your data, no security measure is entirely foolproof.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or other legal or regulatory reasons. Any changes will be posted on this page, and we will notify you of significant changes via our website.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Mortgage.One (Key Capital Limited)
Address: Argyle House, Joel Street, Northwood HA6 1NW
Email: info@keycapital.uk
Phone: 0300 400 500

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